The Jonah Group

• Overview
• Full Service Development
• Project Initiation
• Project Scope
• Requirements Analysis
• Interactive Design
• Technical Design
• Development Assistance
• Website Management

Interactive Design

Is this you?

• Features of your website or applications are rarely used
• Users of your application become lost in a myriad of commands and modes
• Your customers give up before finding the product or service they need

Consider The Jonah Group's Interactive Design service to help with these issues.

What is it?

The success of your application depends on customer and user acceptance. Users become lost if their mental model of the application doesn't match the system model. The Jonah Group focuses on how customers will user the application to identify and implement a system model consistent with the user's view of the application. We call this User Centered Design.

The information architecture ties data elements, navigation features and content types into a cohesive site map. It identifies persistent data and content categories. Navigation features are targeted at customers so they can find what they need quickly.

Building on the information architecture, we create user scenarios, and storyboards to precisely describe the interface before the project moves to the build stage. Once these deliverables are created, The Jonah Group can analyze the usability of the interface to ensure that assumptions about the user experience are accurate.

Like our Technical Design Service, the Interactive Design is driven by Use Cases. Using the same documents as input to both the Interactive and Technical Designs ensures that the system is consistent from front to back.

Deliverables

• Information Architecture
• Site Map
• Storyboards
• Usability Test Results

Key benefits

• Increased User Acceptance. Using storyboards, we test the usability of the interface to verify our assumptions about the user's interaction.
• Reduced Confusion. The interface model matches the user's view of the application.
• Satisfied Customers. Customers conclude their transactions quickly and efficiently.

Why Jonah?

The Jonah Group's Interactive Design Service:

• We have solved the frequent disconnect you find between creative design and technical implementation.
• Our standard methodology focuses on user needs.

The Jonah Group's interface design service creates the most intuitive and direct user experience possible.