Our Record
Our record for successful delivery is significantly better than the industry average. We not only understand how to build software, but also know that more than half of the factors contributing to a successful delivery have nothing to do with technology.
Our Record
Since 1994, The Standish Group - a research firm specializing in the assessment of risk, cost, return and value for Information Technology initiatives - has been researching both the incidence of failure and reasons for failure on software projects. They categorize projects into three resolution types:
- Successful: The Project is completed on time and on budget and is operational, with all features and functions implemented as originally specified.
- Challenged: The Project is completed and operational, but over-budget, over time estimate, with fewer features and functions than initially specified.
- Failed: The Project is cancelled before completion or never implemented.
The charts below compare historical project resolution percentages for industry1 with those of The Jonah Group. The Standish Group reports that though the incidence of failed and challenged projects is decreasing, as of 2004 there are still a wide range of projects in industry that fall into these categories.
Industry Record
Standish Group Results from 2004 study1.
The Jonah Group Record
Since inception, our record of project success is much higher than that of industry. We attribute this to the agility of our process, our technical strength, and our culture of delivery within the company.
Jonah results not verified by Standish Group. Raw data available on request.
Last updated: May, 2008
It should be noted that projects can be characterized as failures even if the software is delivered on-time, on-budget, and as specified. A failure scenario might occur if the client decides not to deploy for reasons unrelated to delivery quality, or if the project is cancelled due to budgetary reallocations or constraints before it gets off the ground. 100% of our project failures fall into categories like these.
Average Percentage Overruns
Of the "challenged" projects shown above, we compare below our "average percentage overruns" with those of industry:
Standish Group Results from 19942 study. Jonah results not verified by Standish Group.
Last updated: May, 2008
The Standish Group reports that average time overruns for late projects in industry average 222%. Jonah's average overrun for late projects is 5%. For cost overruns, the numbers are 189% vs 13% for Jonah.
This is an indication of the care with which we generate estimates and further make commitments to systems we're expected to deliver. This also indicates that our overruns are much more controlled than those of industry.
We notify our clients as important issues arise in the development lifecycle, allowing corrections to be made before they become severe.
1 The Standish Group, 2004 CHAOS Demographics and Project Resolution, 2004 Third Quarter Research Report
2 The Standish Group, The CHOAS Report, 1994.
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